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quick questions

What is HI Foods?

HI Foods is a pioneering food product company creating a new blueprint for female health. Our mission is to revolutionize the way we approach nutrition and wellness by offering high-quality, nutrient-dense food options that support hormonal balance and overall well-being. Our products are specifically formulated for significant hormonal seasons of the 40+ year reproductive health timeline. We are committed to sustainability, social impact, and delivering exceptional products that empower women to thrive.

What does HI make?

We’re making eating for hormonal health easy and intuitive. Our pantry essentials cater to the evolving needs of the female body as it moves through significant hormonal seasons of life across the 40+ year reproductive journey. Our flagship product, Honey Almond Butter, can be easily incorporated into the diet at every stage of the cycle.

What does HI stand for?

HI stands for Hormonal Intelligence; at HI Foods, we make products that celebrate and support the innate hormonal intelligence of our cycles and bodies.

How should I store my nut butter pouch?

Our products can be kept in a cool, dry place, and should be consumed within 60 days of opening.

Why pouches, not jars? Can I recycle my pouch?

Our products are designed for portability and on-the-go convenience. Our innovative pouch packaging is recyclable at your nearest large supermarket. It cannot be included in your home recycling, but it’s greener than a conventional glass jar as it's only a fraction of the weight and requires less energy and water to produce and transport. We work closely with our packaging manufacturers to create the most planet-friendly, convenient option for our customers.

Why does HI use rapeseed oil in its products?

At HI Foods, we use cold-pressed rapeseed oil in our nut butter formulations, which is made by gently squeezing oil from the seeds after harvesting. By using rapeseed oil, we can support British and Scottish farmers instead of importing olive oil from overseas. Cold-pressed rapeseed oil is not the same as industrial canola oil. Canola is a genetically-modified version of the rapeseed plant, extracted from crushed rapeseeds using heat and hexane solvent. Rapeseed oil also has half the saturated fat of olive oil, and has the added benefit of including omega-3s, 6s, and 9s into our Honey Almond Butter blends.

When will I receive my order?

We aim to process all orders within 2 - 3 business days. Your order will be delivered by Royal Mail. If you place your order on a Friday after 3PM GMT, we will make every effort to fulfill your order before the weekend but may not process until the following Monday. As a small business, we'll do our best to deliver as quickly as we can!

Where does HI ship to?

We currently ship within the United Kingdom. Check back soon for international shipping!

Can I return my order?

HI Foods does not accept returns, exchanges, or issue credit for unused products for safety and quality reasons. If you have received a damaged product, let us know here. If you believe your order is incorrect, please get in touch with us at hello@hifoods.co.ukwithin 14 days of the date of purchase so we can make it right.

Can I place a bulk order?

For bulk or custom orders, please contact us at hello@hifoods.co.uk and we'll do our best to fulfill your order.